Are my transactions secure?

Yes. Wild Jack uses 128-bit SSL (Secure Socket Layer) Digital Encryption to protect the details of your electronic transactions over the Internet. This is the Internet security standard for online transactions as demanded by major financial institutions. If you are uncomfortable including your credit card or banking details in any e-mail correspondence, you always have the option to phone your details to our toll-free Support Desk. For more information on security, please see our Secure Banking section.

How do I purchase credits?

For more information on purchasing credits at the casino, please see our Banking section.

How do I cash-in my winnings?

For more information on how to cash in your winnings, please see our Banking section.

What fraud prevention measures are in place?

Proc-Cyber Services plays an active role in fraud prevention and detection. They aim to ensure the integrity of customer accounts as well as payments made to customers. Proc-Cyber Services employs a variety of appropriate security and fraud controls, to oversee every transaction. Customers are required to supply proof of identity, copies of their credit cards, a signed purchase history of their transactions and/or other appropriate documentation particularly when attempting to cash-in credits. This ensures that e-cash purchases and redemptions are not fraudulently transacted.